Use Case

Phishing attack response

Dynamically analyze reported phishing emails and remediate automatically.

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monotonous workflow

The problem 

Responding to email phishing attacks has become a core focus area for enterprise security teams. Many serious security incidents related to ransomware and fraudulent financial transfers begin with phishing.

However, managing a phishing program still requires significant manual effort. Security analysts typically spend over 25% of their time dealing with false positives.

The solution 

  • Tines can entirely automate complex phishing response workflows.

  • Monitor and read emails from your phishing/abuse inbox in real time.

  • Extract and enrich observables and context from email bodies, headers, and attachments.

  • Automatically communicate with the reporter and responding teams via Slack, Microsoft Teams, email, etc

  • Automatically take action and remediate: suspend accounts, delete emails, notify critical alerts.

Thanks to Tines, the first time an analyst looks at the case, they already have all the information they need to decide what action to take. This workflow saves around 50% of an analyst’s time working on each case. But it’s not just about time – we also eliminate the human error that can creep into manual processes.

Tom Sage
Security Engineer
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Speaks fluent email

Directly connect to an inbox in realtime through IMAP, or use HTTP APIs and webhooks for monitoring custom systems.

Your workflow, your way

Every phishing response process is unique. Tines allows you to model your process exactly as makes sense for your business, with unrivalled flexibility and power.

From analyst to automator

Analysts who previously spent time manually analyzing abuse cases now continuously improve the process – without needing a development team

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